Privacy Policy
We value your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information.
Information We Collect
You may browse our site without providing personal information. When you create an account or place an order, we may collect:
- Name
- Shipping address
- Email address
- Phone number
- Date of birth
- Gender
How We Use Your Information
We use your data to:
- Process and ship your orders
- Provide customer support and order updates
- Send product information and promotional offers (if you have not opted out)
- Manage your account and process payments
- Conduct website analytics and improve our services
We may share your name and address with third parties (e.g., couriers or suppliers) solely for delivery purposes. Please note that customs authorities may require your ID number for international shipments.
Data Retention & Security
We retain your order information for as long as necessary. For security reasons, we cannot retrieve your data directly; you can log into your account to view your order history. You are responsible for keeping your login credentials confidential. We are not liable for unauthorized access due to password misuse.
We use 128-bit SSL encryption to protect your financial information. Industry standards consider this highly secure. We restrict access to personal data and regularly update our technology to prevent unauthorized access. When data is no longer needed, we destroy it securely.
Data Disclosure
We do not sell, share, or trade your personal data with third parties except as necessary to fulfill orders (e.g., couriers) or as required by law. We may disclose information if we believe it is necessary to prevent a threat to life or health, or for law enforcement purposes.
Complaints & Contact
If you believe we have violated this privacy policy, please contact us at service@mail.rsbtmd.com. We are happy to address any concerns.
Changes to This Policy
We reserve the right to update this privacy statement at any time. Changes will be posted on this page.